We are committed to respecting the privacy rights of all customers and visitors to our website. We take this matter very seriously, and make every effort to safeguard and protect your privacy while you shop. Your privacy is our priority!
To this end, we have installed an SSL Certificate (from AlphaSSL) to create an encrypted connection between our web server and your web browser allowing for private information to be transmitted without the problems of eavesdropping, data tampering, or message forgery. This SSL certificate (or Digital Signature) uses TLS 1.2 technology and provides for 256-bit encryption and 2048-bit root keys. Credit card use on this website is securely end-processed through Authorize.net. Any personal information collected on this website will be kept private and NEVER shared or sold.
What Information Do We Collect?
Our Use of Log Files When you visit our site, our servers automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our visitors find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
Registration Information When you register, we ask you to fill out a form with your name, address, phone number, and e-mail address, choose a password, as well as add some optional demographic information such as gender and date of birth if you choose. We will NOT share your data with anyone and it is used solely to process orders. Without your consent, this information will NEVER be sold, given, rented or traded to others and is used for no purposes other than order fulfillment. We also fully encrypt your password for your protection. Your optional demographic information (gender, date of birth, etc.) is used only for security purposes to help ensure that you are who you say you are if any confusion occurs between registrants.
Your Responsibilities as a User
Personal Information You agree that the information you supply during registration or through Express Checkout will be accurate and complete. It is your responsibility to inform Oriental Garden Supply of any changes to that information (including, and in particular, your e-mail address) by e-mail to the address given on this site, or by logging into the 'My Account' area and updating the information there.
Registration You agree that you will not, under any circumstance:
- register under the email address of, or attempt to register under the email address of another person;
- allow any other person to share your user name and password;
- share a single email address and password with other users.
You are responsible for all use of our site made by you or anyone else using your email address, name, and password and for preventing their unauthorized use. If you believe there has been any breach of security such as the disclosure, theft or unauthorized use of such, you must notify Oriental Garden Supply immediately by email to the address given in the 'Contact Us' tab.
Copyright All rights in this website and its contents, are owned by Oriental Garden Supply. You agree not to copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without the prior written permission of Oriental Garden Supply.
Communications To and From Oriental Garden Supply
Communications from Us We hate spam and have a strict policy against spamming. You will receive emails from Oriental Garden Supply with regards to the products you have ordered - confirmation of order, tracking numbers, payment information, and the like. You may also receive email from us if you contact us for a particular reason, or if we need to contact you for administrative purposes. None of these emails will contain promotional materials.
We will not send any unsolicited emails of any kind in connection with the marketing of our products unless you specifically opt in to receive our occasional newsletters. Typical information included in our newsletters are information about our products, alerts that new products are available, or promotional offers such as sales or discount information. This option is available to registered users of Oriental Garden Supply through the 'My Account' area or at the nursery.
Correcting/Updating Your Personal Information After registering, you may correct/update your personal information by clicking on the 'My Account' link. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact Oriental Garden Supply through our 'Contact Us' link.
Legal Disclaimer Though we make every effort to preserve user privacy, we may disclose your information in response to a current judicial proceeding, a court order, or legal process served on our website, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.